Can you run MixEmergency, wait until it is pinwheeling, then: 1) Open the Terminal Application 2) Enter the following command, press enter/return, and then wait for it to complete: sample MixEmergency -file ~/Desktop/mixemergency_sample.log 3) E-mail me the "mixemergency_sample.log" file that has been created on your Desktop (you can e-mail this to support@inklen.com )