jpg in mediabank crashes ME

djBern

Hi, First time poster! Just got ME the other day and tried it on a gig today. I had several crashes but I'm still trying to reproduce the steps on those. However, there is one I can reproduce. I have a jpg file that caused ME to crash everytime I tried to load it. I wanted to remove it by dragging it to the garbage bin but even touching that slot with my mouse pointer crashed ME. I've uploaded the pic here: http://www.mediafire.com/?glklm8yz8itllnt After playing for a bit, it looks like I can replace the slot with a new image by dragging a new file on it. This should avoid repeated crashing.

Nick

Hi DJ Bern, Can you please e-mail me your crash logs? They can be found in ~/Library/Logs/CrashReporter/ and are any files starting with "MixEmergency". I've downloaded and tested that image that is causeing you crashes, and it is a bug that has been fixed for MixEmergency 1.6. In the mean-time, if you want to use that image in MixEmergency, make sure you save it as an RGB color image (you can adjust this in Photoshop by going into the menu Image -> Mode -> RGB Color). The image that you sent me is Greyscale, and MixEmergency 1.5 has problems loading greyscale images.

djBern

Thanks Nick! As for the crash logs, did you want me to send you all of them? I have 12 of them from today's gig, about half were from trying to load that image.

Nick

Yeah - send them all through just to be safe. This way I'll be able to see if there are any other problems.

djBern

Looks like all the other random crashes were caused by ME loading that same image from the MediaBank. Thanks for pointing that out from the crash logs. btw, should these posts belong to support or feedback?